Effective as of August 19, 2024
Beyond The Rapids Laboratories, LLC (“BTR Labs”, “we”, “us”, or “our”) is committed to maintaining your confidence and trust as it relates to the privacy of your information. This Privacy Policy applies to our website (the “Website”) and the mobile applications (the “Apps”) published in the Apple App Store by BTR Labs and that are accessible from mobile devices and personal computers. The Apps and Website together make up the “Platform”. This Privacy Policy describes how we collect, protect, share and use your information as part of our technology platform and how you may access and control its use in connection with our marketing communications and business activities. Please read it carefully. By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these terms. By accessing or using the app, you agree to processing of your personal data which is provided to us in line with the terms of this privacy policy.
BTR Labs recognizes the importance you place on your privacy and value the trust you have in us. To honor that trust, we implement the latest data security standards, enhance our understanding of privacy issues, and ensure compliance with the General Data Protection Regulation and other applicable privacy laws. We are striving to use commercially acceptable means of protecting your personal information. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and BTR Labs cannot guarantee its absolute security.
For General Data Protection Regulation purposes, we are a data controller.
None of your app configuration or files or data are sent to any server owned by or controlled by BTR Labs.
If you have opted to send diagnostics information about the app to Apple by enabling the Settings/Privacy/Diagnostics & Usage “Automatically Send” option, anonymous aggregated usage counters and diagnostic information is available to us. No personal information is included.
If you use the App to create connections to a cloud storage provider (“CSP”) such as Google Drive, OneDrive, Dropbox, Box, or pCloud, you provide the accountId and password. You need to grant the App full access to the files in order to allow the App to transfer (download and/or upload) files from the CSP. Upon successfully connecting to the CSP, the App receives an access token. The access token is stored in your device’s Keychain, a protected secure system storage. You can delete the access token anytime by using the App or uninstalling the App. The App can be used to read, write and delete CSP files. You can download your files on the CSP to your device, and the downloaded files will be saved in the App Documents folder on your device. You can remove the files anytime using the built-in file management functions in the App or the iOS Files app. The App does not share any data from your CSP account and the downloaded files never leave your device.
If you use the App to create connections to an ownCloud, NextCloud, or personal server (NAS/SMB), you provide the server url, login and password. This connection data is stored in your device’s Keychain, a protected secure system storage, and is used by the App to transfer files from your server. You can delete the connection data for the server account anytime by using the App or uninstalling the App. You can download your files on the connected server to your device, and the downloaded files will be saved in the App Documents folder on your device. You can remove the files anytime using the built-in file management functions in the App or the iOS Files app. The App does not share any data from your server account and the downloaded files never leave your device.
You may email us or contact us via our social media channels. We keep your emails and our responses in our support email system for these purposes:
We will not sell or pass on your details to any other company.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
The Website uses tracking cookies (standard Google Analytics) so that we can obtain anonymous aggregated statistical data about how our web site is being used. We use this information to maintain, operate, and continually improve the Platform. Links to apps on the iTunes Store can also include code or cookies to track affiliate links and performance anonymously. You can turn cookies off in your browser settings if you prefer.
We may also obtain information from our e-mail newsletters, to learn whether you opened or forwarded the newsletter or clicked on any of the content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting.
The App has the ability to connect to your Google Drive account, allowing you to transfer files between Google Drive and your device. In order to transfer and play audio files, along with any supporting metadata files (i.e., cover art image files) from Google Drive using the App, the App requests access to your Google Drive account.
Upon connecting the App to your Google Drive account, the App utilizes the provided OAuth access token and the official Google Drive SDK to facilitate any interactions with the Google Drive server. The access token is securely stored on your device’s Keychain, a protected system storage.
You have the option to download your personal files from the connected Google Drive account to your device. Files downloaded are placed in the App Documents directory. You can delete these files from your device at any time using built-in file management functions in the App, or via the iOS Files app.
If you ever wish to revoke access to your Google Drive account, you can do so by accessing the account settings page on the Google Drive server through your web browser. Additionally you can delete the connected Google Drive account within the App, which will also remove the access token from your device. When you uninstall the application from your device, all downloaded data and access token will be deleted as well. It is important to note that the application does not share any information from your Google account.
The App does not share any information from your Google account. The developers of the App do not gain access to any of your personal data from Google Drive. Our use and handling of data obtained from Google APIs strictly comply with the Google API Services User Data Policy, including the Limited Use requirements.
The following is a list of links to the privacy policies of relevant third-party services that you may choose to utilize within the App:
Apple Privacy Policy
Box Privacy Notice
Dropbox Privacy Policy
Google Drive Privacy Policy
OneDrive Privacy
Our mission is to constantly improve our Apps and provide you with new experiences. As part of this mission, we may use your information for the following purposes:
(a) To make our service available. We use information that you submit and information that is processed automatically to provide you with all requested services.
(b) To improve, test and monitor the effectiveness of our App. We use information that is processed automatically to better understand user behavior and trends, detect potential outages and technical issues, to operate, protect, improve, and optimize our App.
(c) To provide you with interest-based (behavioral) advertising or other targeted content. We may use information that is processed automatically for marketing purposes (to show ads that may be of interest to you based on your preferences). We provide personalized content and information to you, which can include online ads or other forms of marketing.
(d) To communicate with you. We use the information we have to communicate with you through newsletters, i.e. to send you marketing notifications, receive your feedback about our App experience, and let you know about our policies and terms. We also use your information to respond to you when you contact us.
(e) To prevent fraud and spam, to enforce of law. We really want our App to be free of spam and fraudulent content so that you feel safe and free. We may use your information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, protect our trademarks and enforce our Terms of Use.
If any new purposes for processing your personal data arise, we will let you know we start to process information on that other purpose by introducing the corresponding changes to this Privacy policy.
We will share your information with third parties only in the ways that are described in this Privacy policy.
We will not rent or sell your personal data to third parties, but we may share your information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that provide automatic data processing technologies for the App. We do not control or influence these third parties’ tracking technologies or how they may be used.
We may share certain information such as cookie data with third-party advertising partners. This information allows third-party ad networks, inter alia, to deliver targeted advertisements that they believe will be of most interest to you.
We may use one or more of the following third-party advertising services and analytics tools: AppFigures; Apple SearchAds; Facebook; Firebase; Google AdWords. In case you want to learn more about the services and privacy options please consult their websites and privacy policies.
Our App may contain links to third-party websites/services or you may access the App from a third-party site. We are not responsible for the privacy practices or the content of these third-party sites or services linked to or from our App, including the information or content contained within them.
We may disclose your personal information if it is needed for objective reasons, due to public interest or in other unforeseen circumstances:
We work in the international space and provide our App to our Users around the world.
We and third-party organizations that provide automatic data processing technologies for the App or our third-party advertising partners may transfer the automatically processed information across borders and from your country or jurisdiction to other countries or jurisdictions around the world.
If you are located in the European Union or other regions with laws governing data processing that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as in your jurisdiction.
This means that your personal information can be transferred to a third country, a territory or one or more specified sectors within that third country, or to the international organization where data protection and confidentiality regulations may not provide the same level of protection of a personal data as your country does.
We try to make sure that the recipient of any personal data provides a proper protection of the personal data received, in accordance with the current legislation on the protection of such information. By using the App, you agree that we may transfer your personal data to any third country, a territory or one or more specified sectors within that third country, or to the international organization.
For the purposes of data storage, we recourse to the services of the hosting organizations. We take your privacy seriously and, therefore, encrypt your personal data before sending it to the hosting organizations for the purposes of its storage. Please note that we cooperate only with those hosting organizations that have passed our security and reliability check.
For the data we store and access you are entitled to address us regarding the following issues:
You can request copies of your personal information held by us.
Where you cannot update data by yourself through your account, you have the right to ask us to correct change, update or rectify your data.
We generally retain data for as long as your account is in existence or as needed to provide the App. However, specific retention times can vary based on context of the processing we perform and on our legal obligations. You have the right to ask us to delete all or some of the personal data we hold about you. If you have an account, you can also delete your account at any time. We may need to retain some of your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, or where we have a legitimate interest in doing so (e.g. to prevent fraud and abuse and maintain and enhance security).
Under certain circumstances, you may have the right to limit the ways in which we use your personal information. Please bear in mind that we ensure the above-mentioned rights only with respect to the information that you submit.
When your personal information that is processed automatically you may object to such processing in some circumstances. Where your personal information is processed for direct marketing purposes, you may ask to cease processing your data for these direct marketing purposes. In order to exercise your right please contact the third-party services listed in the Section IV of this Privacy Policy to learn how you can object to processing your data. Most of them have clear instructions on their privacy pages, functional API or other options.
Residents of the State of California (USA) have the right to request a list of all third parties to whom our App disclosed certain personal information (in accordance with the laws of the State of California) in the previous year for the purposes of direct marketing of such third parties. If you are a resident of the State of California and want to receive such a list, please contact us through the email displayed below. When submitting such a request, please include in the text of your appeal the wording “Your rights to maintain confidentiality in the state of California”, as well as your name, address, city, state, and zip code. In the text of your request, please provide us with sufficient information so that we can determine if the above requirements of the law apply to your situation. You must confirm that you are a resident of the State of California (USA) and provide the current address in the state of California for our response. Please note that we do not accept calls by phone, mail or facsimile, nor are we responsible for calls that are flagged or blocked or that do not contain exhaustive information.
BTR Labs never knowingly or purposefully collects information from anyone under the age of 13, or under the legal age limit in their respective territory (“Age Limit”), under any circumstances. If you are under the Age Limit, you should not use the BTR Labs Platform and are expressly prohibited from registering for a user account, or transmitting any data or personal information on the BTR Labs Platform. If you are the parent/guardian of a child under the Age Limit and believe we have collected such information, please contact us immediately at support@btrlabs.com and it will be promptly removed. In the case BTR Labs discovers that a child under 13 has provided personal information, BTR Labs will immediately delete it from BTR Labs servers.
The BTR Labs Platform may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by BTR Labs. Therefore, you are strongly advised to review the Privacy Policy of these websites. BTR Labs has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.
BTR Labs may, at its sole discretion, change the terms of this Privacy Policy at any time and for any reason. You are encouraged to periodically review this page for the latest information on BTR Labs privacy practices. Please be sure to read all updates to the Privacy Policy thoroughly before continuing to use the BTR Labs platform. Your continued use of the BTR Labs platform constitutes acceptance of any new or changed terms in this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at: support@btrlabs.com
